Job Summary
We are looking for a committed team player to provide exceptional guest service by greeting, helping, and surpassing guest expectations. This position emphasizes engaging with guests, resolving issues, and advocating for various in-store and online services to improve the overall shopping journey. Your duties will include guaranteeing a smooth and easy payment process, guest assistance, and fulfilling orders efficiently.
Skills:
- Sound communication abilities are key in fostering engagement and interaction with visitors
- Enhancing guest satisfaction involves the skill of effectively resolving issues and making thoughtful choices
- Readiness to cater to a variety of guest needs and interactions
- Skill in marketing and vending store advantages and services
Responsibilities:
- Deliver superb customer service by adhering to predetermined service protocols
- Engage with visitors in a friendly and authentic fashion
- Evaluate guest requirements promptly and adjust your methods accordingly
- Assist patrons by educating them about the products available and proposing solutions to meet their needs
- Confirm the swift and accurate execution of scanning, bagging, and payment procedures
- Make sure your work area remains organized and free of clutter
- Notify visitors about special offers, fresh releases, and upcoming activities at the store
- Advocate for visitors to register for loyalty programs and to think about signing up for store credit cards
- Assist individuals in utilizing digital tools effectively, such as the store app and internet-based functionalities
- Process returns following store guidelines to guarantee customer satisfaction
- Efficiently manage the process of collecting orders, utilizing drive-through services, and coordinating transactions related to gift registry items
- Support in addressing guest issues and de-escalating conflicts while adhering to store policies
- Confirm that regulated products are compliant with the legislation at the federal, state, and local levels
- Support overall store activities as necessary based on the business's needs
Additional Skills:
- The ability to multitask effectively while also honing in on particulars is a sought-after skill in the workplace
- Finding solace in informing visitors about goods and amenities
- Prompt flexibility in embracing advancing technology and digital strategies
- Demonstrating the proficiency to work individually and in concert with team members
Job Requirements:
- Effective cash handling techniques and precise register operations
- Capacity to engage in outdoor work activities under fluctuating weather conditions
- Regularly transporting and handling goods weighing up to 15 lbs, with occasional lifting of items up to 40 lbs
- Willing to work varying hours, such as evenings, weekends, and holidays
About Target
Being a part of our team involves taking on a vital position within our worldwide logistics and inventory management endeavors. Our goal is to transport and distribute goods effectively, all while adhering to the regulations set by U.S. Customs. We cultivate robust partnerships with vendors to secure punctual shipments, enhance stock levels, and uphold efficiency in spending.
At Target, our purpose is to aid families in embracing the happiness found in the simple pleasures of life. We are committed to strengthening communities, fostering talent, and providing opportunities for growth. Together, we thrive as a united front, devoted to caring, evolving, and achieving.