Job Summary
We are seeking a dedicated team member to welcome, assist, and exceed guest service expectations. This role focuses on guest interaction, problem-solving, and promoting both physical and digital services to enhance the shopping experience. You will be responsible for ensuring a seamless and effortless checkout, guest service, and order fulfillment experience.
Skills:
- Effective communication abilities are essential in actively involving and connecting with visitors
- The capacity to analyze situations and choose actions that optimize guest satisfaction is vital in hospitality
- Flexibility in responding to different guest interactions and requirements
- Skill in marketing and vending store advantages and services
Responsibilities:
- Deliver superb customer service by adhering to predetermined service protocols
- Welcome and engage with visitors in a warm and genuine way
- Rapidly analyze what guests need and adapt your interactions appropriately
- Help guests by providing information about products and problem-solving options
- Confirm the swift and accurate execution of scanning, bagging, and payment procedures
- Keep your workspace tidy and well-organized
- Share details about discounts, new releases, and store events with guests
- Motivate customers to sign up for loyalty programs and consider applying for store credit cards
- Assist individuals in utilizing digital tools effectively, such as the store app and internet-based functionalities
- Follow store guidelines when handling returns to uphold customer service standards
- Improve the efficiency of handling order pickups, drive-up arrangements, and transactions related to gift registry items
- Help address and calm guest issues and reduce tensions in a manner that aligns with store regulations
- Confirm that regulated products are compliant with the legislation at the federal, state, and local levels
- Assist with various store operations as required depending on the needs of the business
Additional Skills:
- Having the capacity to juggle multiple tasks while also paying close attention to specifics is a valuable skill
- Taking solace in educating visitors about products and services offered
- Rapid adjustment to changing technology and digital innovations
- Demonstrating the proficiency to work individually and in concert with team members
Job Requirements:
- Effective cash handling techniques and precise register operations
- Capability to perform tasks outside while exposed to different weather patterns
- Consistently moving and carrying goods that weigh up to 15 lbs, with intermittent lifting requirements for items weighing up to 40 lbs
- Flexibility in scheduling, covering evenings, weekends, and holidays
About Target
Being a member of our team means taking on an essential role in our worldwide logistics and inventory processes. Our mission is to transport and distribute products effectively, while adhering to the guidelines laid out by U.S. Customs. We nurture strong vendor partnerships to guarantee punctual deliveries, enhance inventory levels, and sustain cost-effective practices.
At Target, our dedication lies in assisting families in embracing the delight of daily living. Our focus remains on bolstering communities, nurturing skills, and establishing pathways for development. As a unified team, we prosper through our collective efforts and commitment to supporting, expanding, and achieving.