Retail Team Member

Job Description:

Showcases and administers a distinguishable and pleasurable customer service encounter. Logs sales via designated cash register, dispenses consumers respectful, honest, amicable, and speedy checkout support.

Roles and Duties:

• Greet and aid customers and patients to facilitate interaction and guidance on product selections and services offered. Resolves customer issues promptly to guarantee a positive customer experience.
• Exhibits and disseminates effective customer service strategies to all team members in order to deliver a standout and pleasing customer service encounter, including social skills such as greetings, eye-to-eye contact, respectful behavior, and Walgreens service characteristics such as proactive assistance, recognizing customer requirements, and providing service until customers are content.
• - Guarantees courteous, amiable, rapid, and proficient service for clients.
• Advising clients on suitable items for sale and suggesting complementary or enhanced merchandise.
• Utilizes the specified cash register to record customer purchases, manages cash exchanges, and provides necessary change. Processes voided transactions, returns, rain checks, refunds, and exchanges when required.
• Maintains the tidiness and attractive arrangement of counters and shelves, manages inventory, and keeps accurate records. Receives and tags merchandise as needed, following the store manager's directions or information from the shift leader.
• Deploys asset protection procedures to recognize and mitigate potential financial setbacks.
• Ensures that compliance with state and local ordinances for controlled goods like alcohol and tobacco products is maintained.
• Constructs and preserves displays, such as promotional, seasonal, super structures, and merchandise for sale. Executes resets and revisions according to provided guidance.
• Provides assistance in categorizing food items to ensure that raw and pre-cooked foods are segregated and placed according to specified regulations, like storing frozen meats on lower shelves.
• Displays adeptness with store systems and equipment.
• Provides support in the photo section, such as digital passport photo processing, creating posters with a creative machine, and recommending promotional photo items.
• Handles web-based pickup responsibilities, monitors orders processed in Picture Care Plus, fulfills orders by selecting items, and hands over orders to customers when they arrive at the store.
• Aids in maintaining the store's appearance through exterior and interior upkeep tasks.
• Compliant with all corporate policies and procedures; upholds courteous relationships with coworkers.
• Accomplishes specialized tasks and additional projects as requested.

Training:

• Participates in training modules and accomplishes PPLs as requested by the Manager or assigned by the corporate authorities.

Qualifications:

• Proficiency in English language skills, including reading, writing, and speaking, is mandatory
• This role calls for a willingness to work outside regular hours, which may include evenings and weekends
• Prioritizing applicants with six months or more of retail experience.
• Applicants with a background in Walgreens employment are prioritized.
• Hope to excel in English language fluency in reading, writing, and speaking, excluding Puerto Rico
• Applicants must be open to working flexible hours, which may include evenings and weekends.
• Applicants' arrest and conviction histories will not automatically disqualify them from employment consideration.

EEO Statement:

The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.