Job Summary
We are seeking a dedicated team member to welcome, assist, and exceed guest service expectations. This role focuses on guest interaction, problem-solving, and promoting both physical and digital services to enhance the shopping experience. You will be responsible for ensuring a seamless and effortless checkout, guest service, and order fulfillment experience.
Skills:
- Strong communication capabilities play a vital role in actively involving and connecting with patrons
- Enhancing guest satisfaction involves the ability to be proactive in problem-solving and decision-making
- Versatility in accommodating various guest preferences and demands
- Aptitude in publicizing and trading store advantages and services
Responsibilities:
- Provide outstanding customer service by adhering to established service criteria
- Interact with visitors in a pleasant and sincere manner
- Swiftly determine the requirements of guests and tailor your approach accordingly
- Support visitors by imparting knowledge about merchandise and providing assistance in resolving issues
- Guarantee accurate and efficient completion of scanning, bagging, and payment transactions
- Strive to maintain cleanliness and orderliness in your workspace
- Notify customers about special deals, fresh launches, and upcoming store events
- Inspire patrons to enroll in loyalty schemes and to potentially acquire store credit cards
- Offer assistance to consumers in utilizing digital tools efficiently, such as the store app and online services
- Execute returns in accordance with store regulations to meet customer expectations
- Enhance the speed and accuracy of order pickups, drive-up services, and gift registry transactions
- Handle guest concerns effectively and peacefully, ensuring adherence to store policies
- Maintain adherence to federal, state, and local laws for regulated products
- Aid in the smooth functioning of the store operations according to the demands of the business
Additional Skills:
- Being able to handle numerous tasks at once while also giving careful consideration to details is a key competency
- Finding ease in informing clients about products and services
- Quick adoption of emerging technology and digital solutions
- Having the ability to independently manage tasks while also participating in team endeavors
Job Requirements:
- Proficiently handling cash transactions and accurately operating the register
- Skill in working in outdoor settings regardless of the weather conditions
- Repetitively lifting and moving items up to 15 lbs, with occasional lifting tasks involving items up to 40 lbs
- Available for flexible scheduling, including evenings, weekends, and holidays
About Target
Joining us means having a significant impact on our global logistics and inventory strategies. Our mission revolves around the efficient transportation and distribution of products, always in accordance with U.S. Customs regulations. We prioritize building strong vendor partnerships to ensure timely deliveries, optimize inventory levels, and drive cost-effectiveness.
At Target, our mission is to contribute to the well-being of families by enhancing their everyday lives with joy. We are dedicated to empowering communities, nurturing talent, and creating avenues for progress. Together, we flourish as a cohesive entity, devoted to supporting, growing, and achieving.