Merchandising Team Member

Job Description:

Demonstrates and delivers a distinct and pleasant customer experience. Processes transactions using assigned cash register, provides patrons with courteous, fair, amiable, and efficient cashier service.

Roles and Duties:

• Provides support and guidance to customers and patients, initiating conversations to assist with product selection and service information. Resolves customer issues promptly to maintain a positive customer experience.
• Demonstrates and promotes customer service excellence by sharing best practices with team members to ensure a memorable and positive customer experience, including interpersonal manners such as greetings, eye contact, politeness, and Walgreens service principles like proactively offering assistance, identifying needs, and ensuring satisfaction.
• - Ensures customers receive service that is respectful, genial, speedy, and productive.
• Assisting clients in selecting items for sale and proposing trade-in or companion merchandise.
• Operates the assigned cash register to document customer transactions, conducts cash exchanges, and provides change promptly. Deals with voided transactions, returns, rain checks, refunds, and exchanges as needed.
• Maintains the cleanliness and appealing display of counters and shelves, manages inventory control, and updates records systematically. Receives and labels items per the instructions of the store manager or as communicated by the shift leader.
• Implements measures to uphold company asset protection guidelines aimed at limiting profit erosion.
• Ensures that all guidelines regarding controlled commodities such as alcohol and tobacco at the state and local levels are met.
• Creates and manages displays, involving promotional, seasonal, super structures, and merchandise for sale. Implements resets and adjustments based on specified guidelines.
• Assists in maintaining product quality by rotating stock using the first in, first out strategy and promptly restocking any depleted items.
• Possesses operational understanding of store systems and equipment.
• Helps customers with their photo requirements, which include digital passport picture services, poster printing utilizing a creative machine, and promoting special photo products.
• Takes on the role of managing web pickups, monitoring orders processed in Picture Care Plus, assembling orders by selecting items, and providing orders to customers upon their store visit.
• Assists in preserving the store's cleanliness and orderliness by helping with exterior and interior maintenance work.
• Ensures adherence to all company policies and rules; nurtures professional rapport with fellow workers.
• Executes specialized assignments and any other tasks as necessary.

Training:

• Engages in training opportunities and finishes mandatory PPLs as required by the Manager or assigned by corporate guidelines.

Qualifications:

• Adequate skills in English reading, writing, and spoken language are expected
• Applicants must be prepared to work varied hours, including evenings and weekends, to meet the demands of the position
• Six months of experience in a retail setting is highly desired.
• Candidates with a history of working at Walgreens are preferred for the position.
• Strive to achieve fluency in English reading, writing, and speaking, apart from Puerto Rico
• The position calls for the ability to work a schedule that includes evenings and weekends.
• Having a criminal record will not be a barrier to being considered for a position with our company.

EEO Statement:

The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.