Checkout Attendant

Job Summary

We are seeking a dedicated team member to welcome, assist, and exceed guest service expectations. This role focuses on guest interaction, problem-solving, and promoting both physical and digital services to enhance the shopping experience. You will be responsible for ensuring a seamless and effortless checkout, guest service, and order fulfillment experience.

Skills:

• Adequate communication skills are necessary for engaging and interacting with guests in a compelling manner
• The skill of solving problems and making choices that improve guest contentment is key in the hospitality industry
• Versatility in accommodating various guest preferences and demands
• Knowledge in promoting and selling store benefits and amenities

Responsibilities:

• Uphold exceptional guest service by following established service benchmarks
• Offer a genuine and friendly greeting to all arriving guests
• Immediately evaluate guest needs and customize your approach accordingly
• Support visitors by imparting knowledge about merchandise and providing assistance in resolving issues
• Assure the precise and swift completion of scanning, bagging, and payment processing
• Maintain a clean and well-ordered work environment
• Keep guests in the loop about discounts, recent additions, and store functions
• Inspire patrons to enroll in loyalty schemes and to potentially acquire store credit cards
• Guide customers in accessing and utilizing digital utilities such as the store app and online features
• Perform returns in adherence to store policies to meet customer needs effectively
• Expedite the process of fulfilling orders, facilitating drive-up pickups, and managing gift registry transactions
• Handle guest concerns effectively and peacefully, ensuring adherence to store policies
• Verify that products under regulation comply with the appropriate federal, state, and local legal provisions
• Aid in various aspects of store operations as needed to meet the demands of the business

Additional Skills:

• Successfully multitasking while also being attentive to detail requires strong organizational abilities
• Offering comfort through educating guests about different products and services
• Quick adoption of emerging technology and digital solutions
• Skilled in both self-directed work and cooperative projects with team associates

Job Requirements:

• Precision in managing cash transactions and operating the register system proficiently
• Competence in working outdoors under different weather circumstances
• Regularly transporting and lifting merchandise weighing up to 15 lbs, with occasional lifting responsibilities extending to items weighing up to 40 lbs
• Available for flexible scheduling, including evenings, weekends, and holidays

About Target

Joining our team is essential for the smooth functioning of our global logistics and inventory operations. Our mission is centered around the effective transportation and allocation of products while upholding compliance with U.S. Customs regulations. We cultivate robust vendor relationships to ensure timely deliveries, streamline inventory levels, and maintain cost-efficiency.

At Target, our mission is to contribute to the well-being of families by enhancing their everyday lives with joy. We are dedicated to empowering communities, nurturing talent, and creating avenues for progress. Together, we flourish as a cohesive entity, devoted to supporting, growing, and achieving.