Retail Sales Specialist

Job Description:

Exhibits and offers a specialized and enjoyable customer service encounter. Records sales on allocated cash register, delivers clients respectful, just, friendly, and prompt payment assistance.

Roles and Duties:

• Provides a welcoming atmosphere for customers and patients, offering assistance and guidance on available products and services to address any issues or queries effectively.
• Guides and encourages staff by exemplifying and spreading customer service best practices to create a remarkable and pleasurable experience for customers, encompassing personal interactions like greetings, eye contact, courtesy, and Walgreens service attributes such as providing proactive help, understanding customer needs, and servicing until customers are fully content.
• - Delivers courteous, friendly, and efficient service to clients.
• Recommending products for sale to customers and suggesting trade-up options or related items.
• Records customer purchases through the assigned cash register, manages cash transactions, and gives out change upon request. Processes voided transactions, returns, rain checks, refunds, and exchanges as necessary.
• Ensures cleanliness and proper merchandising of counters and shelves, conducts inventory management, and keeps records organized. Receives and tags products according to store manager's instructions or information provided by the shift leader.
• Enacts procedures to ensure the identification and mitigation of profit loss through asset protection.
• Ensures that all stipulations concerning regulated items like alcoholic beverages and tobacco products are complied with based on state and local laws.
• Handles the construction and maintenance of displays, which include promotional, seasonal, elaborate structures, and items for sale. Carries out resets and modifications according to instructions provided.
• Supports in the segregation of food items by type and placement adherence to policies, such as ensuring raw and frozen meats are stored on lower shelves based on set guidelines.
• Exhibits competence with store systems and equipment.
• Offers assistance in the photography section, which involves digital passport image services, printing posters, utilizing a creative machine, and recommending promotional photo items.
• Assumes the responsibility for managing online pickups, keeping track of orders in Picture Care Plus, preparing orders by selecting items, and distributing orders to customers upon their store arrival.
• Plays a role in maintaining the store's neat and orderly appearance by assisting with both interior and exterior upkeep.
• Maintains adherence to all company policies and procedures; upholds a respectful and cooperative dynamic with coworkers.
• Carries out specific projects and any other assigned responsibilities.

Training:

• Participates actively in training sessions and completes PPLs as instructed by the Manager or designated by the corporate entity.

Qualifications:

• Proficiency in English, encompassing reading, writing, and verbal communication, is essential
• Being open to working flexible hours, including weekends and evenings, is a requirement for the role
• Ideal candidates will have accrued six months of retail experience.
• Preference is given to candidates who have prior work history with Walgreens.
• Yearn to be proficient in English reading, writing, and speaking, with the exclusion of Puerto Rico
• This position demands the ability to work flexible hours, including weekends and evenings.
• We will review applications from individuals who have been arrested or convicted.

EEO Statement:

The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.